Universal Standard #3

What is attitude?

Attitude is defined as our emotional responses to people, places, events or ideas. It’s about how we feel and is demonstrated in our appearance, facial expression, body language, tone of voice and the words we use. Our attitudes leave impressions and impressions last.

There are fundamentally two types of attitudes: “healthy and deadly”.

Healthy attitudes connect people. They are attractive, positive and productive. They are expressed with friendly greetings, warm smiles, patient listening and sincerity.
Deadly attitudes disconnect people. They are ugly and destructive. They are demonstrated by a lack of focus, frowns, smirks, unkind gestures, arguing - or the deadliest of all – ignoring people that are in close proximity!