Universal Standard #3
Unit 1 - Face-to-Face
Page 11

The Smile:

The first part of a warm greeting is to smile. A smile says – “I like you. You make me happy. I am glad to see you.”

People who smile tend to manage, teach and sell more effectively. An insincere grin doesn’t fool anybody. People want to see a real smile, a heart-warming smile, a smile that comes from within.

Remember: